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Gift Card Policy

Gift Card may be used to purchase merchandises sold at FANGYÁN Online store and FANGYÁN local showroom only. It may not be used to purchase another Gift Cards. Any other promotion discount may not apply to purchase Gift Cards.

Gift Cards are non-exchangeable, non-transferable, non-refundable and may not be redeemed for cash* (except as required by law). Gift Cards do not expire, it may be used and combined with other coupons for purchases.

If Gift Card’s amount is less than order’s total amount, customer will need to pay remainder of the purchase with a valid payment method ex. a credit card or debit card.

If Gift Card’s amount is greater than order’s total amount, the Gift Card’s balance will be deducted and will be updated properly after purchases.

We do not charge sales tax when customer purchase a Gift Card. Sales tax will be collected when Gift Card is used for future purchases. Applicable returns by using Gift Card will be subtracted from submitted sales, the merchandise’s refund will be returned to the original Gift Card. If any returns with Gift Card purchases disqualify for our return policy, Gift Card earned may be forfeited or its value will be reduced.

Customer Care

Please call us for immediate answers to questions regarding orders and shipping.

Toll Free +1 888.626.7534

Contact us by email: customercare@fangyanstores.com

To return your order contact us by email: return@fangyanstores.com

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