FREE domestic shipping on orders over $89

Order Information

Confirmation

You will receive an immediate order confirmation email after submitting an order at the email address you provide. Print or save for your records, you may use the order information for further assistance.

Make Changes

You can change your order before it ships out from our warehouse. However, we cannot make changes after your order has shipped. To make changes to your order, you must contact Customer Service at 888.626.7534 during our business hours, or send an email to customercare@fangyanstores.com

Cancel Order

You can contact Customer Service to cancel your order if the order has not been processed. We cannot cancel or reroute an order if it has already shipped.

Note:

We will NOT be responsible for missing packages in this case. We reserve our right to refuse refund under this circumstance.

Order Delay

We always try our best to fulfill your order, and ship it out as soon as possible. Occasionally, your order will be delayed by unforeseen circumstances including holiday season, or a shipping vendor mistake. We cannot guarantee to avoid such situations completely.

Customer Care

Please call us for immediate answers to questions regarding orders and shipping.

Toll Free +1 888.626.7534

Contact us by email: customercare@fangyanstores.com

To return your order contact us by email: return@fangyanstores.com

Availability